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Every conference. Every pitch deck. Every vendor demo. The message is the same: AI will save you. Faster decisions. Smarter insights. Automated everything. The hype is real. And honestly? Some of it is more than deserved. AI is transforming how we work. But here's what nobody wants to
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Retail Success Is a Chain Reaction. Data Tells You Where the Links Are Breaking. I've been saying for a while now that "experiential retail" has become one of the most overused and misunderstood terms in the retail industry. The brands that succeed don't just
Nostalgic Retail Series
If you walked through any mall in the 80s and left with an acid-washed jean jacket, parachute pants, or a skinny leather tie, you probably know Chess King. In 1967, traveling salespeople from Melville Corporation's Thom McAn shoe division spotted a gap: young men had nowhere to
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A few months ago, I wrote about how traditional trade area analysis is dead. Radius rings and demographic overlays can't capture the micro-market dynamics that actually drive retail performance. But here's what I've been thinking about since: if AI and dynamic location analytics
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The Rise of Prediction Markets as a CRE and Retail Data Source The CRE industry has traditionally relied on a familiar forecasting toolkit: historical sales data, comps, macroeconomic models, demographic data, and good old-fashioned gut instinct. That has changed recently with the introduction of more refined persona data, mobile
Retailer
𝙄𝙛 𝙮𝙤𝙪 𝙜𝙧𝙚𝙬 𝙪𝙥 𝙞𝙣 𝙩𝙝𝙚 𝙈𝙞𝙙𝙬𝙚𝙨𝙩 𝙤𝙧 𝙋𝙚𝙣𝙣𝙨𝙮𝙡𝙫𝙖𝙣𝙞𝙖, 𝙮𝙤𝙪 𝙠𝙣𝙚𝙬 𝘽𝙤𝙣-𝙏𝙤𝙣 𝙗𝙮 𝙖 𝙙𝙞𝙛𝙛𝙚𝙧𝙚𝙣𝙩 𝙣𝙖𝙢𝙚. Carson's. Younkers. Elder-Beerman. Bergner's. All the same company. All gone. The beginning started in 1898 when Max Grumbacher and his father Samuel open a one-room millinery store in York, Pennsylvania. The Timeline: 𝟭𝟵𝟮𝟵: The company incorporates. "Bon-Ton" (French for "high society&
Retailer
𝘐𝘧 𝘺𝘰𝘶'𝘷𝘦 𝘦𝘷𝘦𝘳 𝘴𝘵𝘳𝘪𝘱𝘱𝘦𝘥 𝘥𝘰𝘸𝘯 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘶𝘯𝘥𝘦𝘳𝘸𝘦𝘢𝘳 𝘪𝘯 𝘢 𝘳𝘰𝘰𝘮 𝘧𝘶𝘭𝘭 𝘰𝘧 𝘴𝘵𝘳𝘢𝘯𝘨𝘦𝘳𝘴 𝘧𝘪𝘨𝘩𝘵𝘪𝘯𝘨 𝘰𝘷𝘦𝘳 𝘢 𝘮𝘢𝘳𝘬𝘦𝘥-𝘥𝘰𝘸𝘯 𝘋𝘰𝘯𝘯𝘢 𝘒𝘢𝘳𝘢𝘯, 𝘺𝘰𝘶 𝘬𝘯𝘰𝘸 𝘦𝘹𝘢𝘤𝘵𝘭𝘺 𝘸𝘩𝘢𝘵 𝘓𝘰𝘦𝘩𝘮𝘢𝘯𝘯'𝘴 𝘸𝘢𝘴. Frieda Loehmann, a former department store buyer, opens the first store in 1921 in Brooklyn with her son Charles. Her strategy? Pay cash for designer overstock and samples, sell them at deep discounts. No returns. No alter
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"Experiential retail" is the most overused term in CRE right now...And I think we're using it wrong. Everyone talks about creating "experiences" for customers. Immersive moments. Instagram-worthy activations. The wow factor. But here's what I keep seeing: the wow fades.
Retailer
𝟭𝟲𝟱 𝘀𝘁𝗼𝗿𝗲𝘀. 𝗧-𝗥𝗲𝘅 𝘀𝗸𝗲𝗹𝗲𝘁𝗼𝗻𝘀. 𝗧𝗲𝗹𝗲𝘀𝗰𝗼𝗽𝗲𝘀. 𝗟𝗼𝘀𝗶𝗻𝗴 $𝟯𝟬 𝗺𝗶𝗹𝗹𝗶𝗼𝗻 𝗮 𝘆𝗲𝗮𝗿. If you walked through a mall in the late 90s, you probably stopped at the Discovery Channel Store. Fossils. Science kits. Nature documentaries on VHS. Discovery Communications built it as a brand extension. Retail as marketing. It worked. Until it didn't. A Timeline: * 1995: Discovery Channel Store launches
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The industry has been obsessed with "experiential retail" for years. Destination shopping. Instagram moments. Dwell time. Meanwhile, convenience quietly drives more frequent traffic and more opportunities than any experience-driven concept ever will. The market is recognizing this: In late 2024, SITE Centers spun off its convenience retail
Retailer
𝗢𝗻𝗲 𝘀𝘁𝗼𝗿𝗲. $𝟱,𝟬𝟬𝟬 𝗯𝗼𝗿𝗿𝗼𝘄𝗲𝗱 𝗳𝗿𝗼𝗺 𝗮𝗻 𝗮𝘂𝗻𝘁. 𝗧𝗵𝗲 𝗯𝗶𝗿𝘁𝗵 𝗼𝗳 𝗮 𝗿𝗲𝘁𝗮𝗶𝗹 𝗲𝗺𝗽𝗶𝗿𝗲. If you shopped at a mall in the 80s or 90s, you knew The Limited. Dark wood. Stained glass. Used brick. The store that made sportswear fashionable for the everyday woman. Leslie Wexner opened the first location on August 10, 1963, in the Kingsdale Shopping Center in Upper Arlington, Ohio.
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Adults aren't buying toys. They're reshaping retail. The above photo is my oldest son's (29) lego city, called Bricklanta...a work in progress over the last 15 years. What started as a kid, has become a love of Lego that has lasted long into